Expertise

Designing the conditions for systems to hold together.

More than six years of Salesforce experience connects platform work with revenue operations, data integrity, automation, governance, and business-system requirements.

Connected disciplines

Platform decisions are operating decisions.

The work is strongest where process, data, access, reporting, and release practices must be reasoned about together.

01

Salesforce platform architecture

Administration and architecture across configuration, access, data integrity, reporting, releases, support, and enablement—treated as connected platform responsibilities.

  • Flows and validation rules
  • Lightning pages and configuration
  • Roles, profiles, and permission sets
  • Sandbox testing and release management

02

Revenue operations

Operating support for CRM hygiene, lifecycle processes, pipeline reporting, forecasting infrastructure, territory management, quota tracking, and incentive reporting.

  • Sales operations
  • Pipeline and forecasting support
  • Process and data hygiene
  • Cross-functional requirements

03

Enterprise systems and data

Business-system requirements, operational process design, migration support, quality assurance, and data practices informed by earlier software development experience.

  • HubSpot-to-Salesforce migration support
  • Imports, exports, and deduplication
  • Reports and dashboards
  • REST API development background

How the work connects

Reliable systems require more than correct configuration.

Business requirements shape process. Process shapes data and access. Data and access shape automation, reporting, governance, and the way changes can be released safely.

This perspective keeps Salesforce in its proper context: an important platform within a wider operating system.

Next conversation

Bring the system context into view.

For a senior role, systems collaboration, or consulting conversation, start with the operating problem and the decisions it requires.